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kb:debugging_broken_documents [2024/10/14 22:13] – [Microsoft Word] dstillmankb:debugging_broken_documents [2024/12/02 03:10] (current) – Add an entry for Word macOS users about disabling clipboard software adomasven
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     - While troubleshooting, disable the Track Changes feature in Word, as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[word_field_codes|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.     - While troubleshooting, disable the Track Changes feature in Word, as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[word_field_codes|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.
     - In Word Options → Advanced, make sure "Typing replaces selected text" is checked.     - In Word Options → Advanced, make sure "Typing replaces selected text" is checked.
 +    - If you use any clipboard enhancing software on macOS such as TextExpander, LaunchBar, Pure Paste, etc., temporarily disable it.
     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption, that's most likely the source of the problem. Delete it.     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption, that's most likely the source of the problem. Delete it.
     - Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" button before your old citations will be recognized.     - Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" button before your old citations will be recognized.
kb/debugging_broken_documents.1728958411.txt.gz · Last modified: 2024/10/14 22:13 by dstillman