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--- kb:safari_compatibility [2023/08/08 22:49] – [Limitations] dstillman
+++ kb:safari_compatibility [2025/04/25 02:19] (current) – [Limitations] dstillman
@@ Line 3: / Line 3: @@
 ===== Installation =====
-The Zotero Connector for Safari is bundled with the Zotero 6 desktop app. (Current versions of Safari don't allow direct installation of browser extensions like other browsers.) After opening Zotero 6 for the first time, you can enable the Zotero Connector from the Extensions pane of the Safari settings ("Safari" menu → "Settings"/"Preferences" → "Extensions").
+The Zotero Connector for Safari is bundled with the Zotero desktop app. (Current versions of Safari don't allow direct installation of browser extensions like other browsers.) After opening Zotero for the first time, you can enable the Zotero Connector from the Extensions pane of the Safari settings ("Safari" menu → "Settings" → "Extensions", **not** "Safari" menu → "Safari Extensions…").
 The Zotero Connector for Safari requires macOS 11 Big Sur or later.
@@ Line 12: / Line 12: @@
 ===== Can’t see the save button? Save button flickering? =====
-Due to a macOS bug, you may occasionally find that the extension has disappeared from the Safari toolbar or is quickly appearing and reappearing after a Zotero app update. To restore the extension, delete the Zotero app from Applications and redownload it. (Your Zotero data won't be affected.) It may also be necessary to restart your computer in between deleting the app and redownloading.
+If you find that the extension has disappeared from the Safari toolbar or is quickly appearing and reappearing, delete the Zotero app from Applications, redownload it from the [[/download|download page]], and start the app. Your Zotero data won't be affected.
-We believe this bug is less common in macOS 11 Big Sur and later, so the release version of Zotero includes the Zotero Connector for Safari only for those versions. It's possible to run the Zotero Connector on macOS Mojave (10.14) and Catalina (10.15) by using the [[:beta_builds|Zotero beta]], but you may need to fix the extension more frequently after Zotero app updates and may encounter additional instability, possibly requiring booting into [[https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac|Safe Mode]] before performing the above steps.
+It may also help to restart your computer in between deleting the app and redownloading.
-If you have repeated trouble using the Zotero Connector in Safari, you may want to consider switching to a browser with a more stable extension framework, such as Firefox, Chrome, or Edge.
+(To avoid redownloading the app, you may also be able to just compress the Zotero app in Applications (right-click → "Compress “Zotero”"), delete the app, double-click the ZIP file, and start the app. You can then delete Zotero.zip.)
+If you continue to experience this, let us know in the Zotero Forums.
 ===== Limitations =====